FAQ and School Policies

Cancellations and Refunds

All Cancellations are subject to a 30% administration fee.

Cancellations made 2 weeks in advance or more of a course or workshop start date will receive a full refund minus the 30% admin fee noted above.

Cancellations made less than two weeks in advance but more than 72 hours in advance will receive a 50% refund.

Cancellations less than 72 hours in advance are credit refunds only.

Any class cancellation at any time may be refunded IN FULL for a credit note.


f you or your child are registered for a class and have active symptoms such as fever or cough, please stay home and reach out to us.

What to wear:

Our rule of thumb at the Craft Club is “dress for mess”. Generally speaking we will get messy and will get paint on our clothes so don’t come in your favourite jeans and sweater!

During the winter months, we strongly encourage everyone to bring a pair of indoor shoes. we have a coat room for storing your coat and boots while you are here!